Accessible Experiences
Whichever breathtaking experience you are ready to try? We’ve got you covered!
Both our HALO Rooftop Tour and VERTIGO Experience are wheelchair accessible. They allow patrons to access the Optus Stadium roof via a lift and the VERTIGO platform has been developed to encourage ALL daredevils to take up the VERTIGO challenge and dare to look down.
Please contact our Tours Desk directly on 08 6247 5000 or tours@theozone.com.au to discuss which tour you are daring to try, and our friendly team will create an amazing and personalised experience for you.
If you have any questions about which tour or experience might be best for you or how we can create the best experience for you, please reach out to our friendly team today.
Family Friendly Facilities
There are 5 Parenting rooms throughout Optus Stadium. Each are equipped with changing tables and comfortable chairs for feeding. Doors are automated for easy entry with a pram. Please notify your Tour Leader if you require one of these breastfeeding areas. The OZONE welcomes breastfeeding throughout Optus Stadium, parents are able to utilise the baby change rooms for feeding and changing nappies.
Cloaking for prams and strollers
For safety reasons, strollers and prams are not permitted inside Optus Stadium, we are able to store your strollers and prams inside The OZONE while you enjoy your tour.
Wheelchair Access
Optus Stadium experiences are 100% accessible.
Our Stadium Tour travels by lifts between floors. Please advise us if a patron is in a wheelchair or requires a wheelchair in the “special requirements” section when booking.
Both our HALO Rooftop Tour and VERTIGO Experience are wheelchair accessible upon request.
Please contact our Tours Desk directly on 08 6247 5000 or tours@theozone.com.au to discuss which tour you are daring to try, and our friendly team will create an amazing and personalised experience for you.
Changing Tables & Hoist Facility
Changing Places restrooms offer a clean private facility for people living with a disability, providing convenient access to assistance equipment plus additional space to manage their personal needs.
There are two Changing Places within the Stadium, located at Aisles 111 and 537. A third Changing Place is located in Stadium Park, adjacent to The Camfield.
Available equipment includes:
- Height adjustable adult-sized changing bench
- Mobile hoist system
- Automated MLAK-operated key entry with sliding electric doors
- Shower facilities
- Space for a user and up to two careers
Concession & Companion Pricing
The OZONE is a proud affiliate member of the Companion Card Program. We’re committed to issuing one extra ticket, at no cost, to cardholders who are buying a ticket and require attendant care.
Pension Card; Health Care Card; Seniors Health Card and Student Card holders are eligible for our concession prices.
Identification is required to be sighted on the day.
Assistance Animals
Assistance animals are welcome throughout Optus Stadium.
Please be prepared to present your DLGC documentation to show that it’s a registered assistance animal if required.